The cloud telephony market is seeing rapid growth as businesses move processes to cloud based platforms. The public cloud services market in India is likely to reach US$7.1 billion by 2024.
Bharti Airtel announced picking up 10 percent stake in the company with focus on deep AI analytics for cloud telephony. It has picked up a strategic stake in tech startup Waybeo under the Airtel Startup Accelerator Program to scale up its cloud offering.
Airtel serves over 2,500 large enterprises and more than a million emerging businesses with an integrated product portfolio, including Airtel Cloud. Waybeo’s solutions will get larger distribution reach while giving Airtel access to its proven as well as emerging technologies.
Airtel Startup Accelerator Program allows start-ups to leverage Airtel’s robust ecosystem. It includes access to a vast online and offline distribution network that touches 300m+ customers, deep market understanding and platform of global strategic partners. This also includes its core strengths in data, distribution, networks and payments. The start-ups also get access to advisory services from Airtel’s executive team.
According to the Chief Product Officer of Bharti Airtel, Adarsh Nair, “Cloud technologies are transforming the way businesses serve and delight their customers. We are thrilled to onboard Waybeo to our Startup Accelerator program and provide them a platform to scale up their technologies as part of Airtel’s world-class cloud services ecosystem.”
Says Krishnan R V, CEO, Waybeo: “We are really focused on enterprise adoption for our call intelligence tools. Most of the enterprises drive hundreds of thousands of phone calls a month. There is no analytics, no automation, and no means to optimize the customer experience.”